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CSB: Life Beyond Gold Customers
YOU NEED TO BUILD PILLARS before you construct a strong edifice, says CSB Bank MD & CEO Pralay Mondal, who is in the middle of turning around the bank.
CSB turned profitable in FY20 after years of losses; one big reason was infusion of ₹1, crore by Canadian billionaire Prem Watsa's Fairfax Financial Holdings in phases starting
"I have seen how businesses are built.
We are focussing on building blocks first.
Pralay mondal biography of barack
Once that happens, scale-up gets much easier. If you aim at aggressive growth without building blocks, one of the pillars may shake and you will lose," says Mondal. The bank — born in as Catholic Syrian Bank at Thrissur in Kerala — is focusing on granularities over aggressive growth.
Net profit jumped from ₹13 crore in FY20 to ₹ crore in FY
Prep to Scale Up
The bank has put in place a new leadership team, including CXO-level talent, for different verticals. It wants to on-board people with experience of handling large operations who